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Message Indicator Lights

The message indicators do not turn off or on.

I know this issue has been addressed before. But nothing seems to be working to fix it. All of the subscribers have experienced the problem that either the light wont turn off, or when they do have a new voicemail message, the light wont turn on telling them they have one. I have clicked on the links that were provided in earlier conversations to reach the Cisco troubleshooting guides, but it will not let me access even though I have registered twice now.

Any advise?

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