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New Member

Message Notification Device

Unity 3.1.4, TSP 6.0.2, CM 3.1.4b

I am trying to set up an on call system for a department. I set the message notification device to 'home phone' using my cell phone number which gets called if an urgent message is left. It worked great.

The problem is now no matter what phone number is configured for 'home phone', my cell phone gets called. I even deleted the Unity account and recreated it using a different number for the 'Home Phone' notification device, but my phone is the only one that gets called. 'Home Phone' is the only notification device configured for that subscriber.

Any ideas out there?

1 REPLY
New Member

Re: Message Notification Device

I fixed the problem. I needed to deleted the Unity subscriber and the associated Active Directory account. Once they were recreated, I was able to change on the notification device without any problems.

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