We are running Unity 184.108.40.206 integrated with CallManager 3.0(7).<br><br>Message notification works fine for internal numbers (i.e., four digit extensions of the CallManager), but message notification fails to all external numbers. We have tried the following:<br><br>- External POTS lines as well as cell phones<br>- Checked that dtmf-relay h245-alphanumeric is enabled<br>- Check routing restrictions<br>- Tried the external numbers with and without the leading 9 required to get an outside line with CallManager<br>- Tried with and without pauses (",") between the 9 and the external number<br>- Ensured that enough Unity ports are enabled for message notification<br>- Checked that calls forwarded directly from CallManager to these same external numbers work (ie, making sure that CallManger can reach these numbers)<br>- Checked the Unity port configuration on CallManager (UOne ports) -- they conform to the standards shown in the installation documentation.<br><br>It seems that Unity just cannot initiate external calls only internal. CallManager can make these calls.<br><br>As a work-around, I can forward message notifications to a dedicated internal number and then forward all calls on that number to the desired external number, but this is cumbersome and a waste of internal DNs.<br><br>I am stumped. Any ideas?<br><br>Thanks in advance.<br><br>Jack Long<br><br><br>
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...