Message Playback speed

[adeolu_adeoye]

Hi guys,

How can you adjust message playback speed on a 7960 phone? I know that you can do this with VMO but when I change the playback device to phone, the speed bar is grayed out. With the sound card, it works fine.

Thanks,

Ade

[adeolu_adeoye]

Just remembered : I use Unity 3.1.3. I have SP2 installed both for Win2k and CCM.

[jschless]

You should be able to press '4' to slow down the playback. However in 3.1.3, there is a severe bug (CSCdw88890) that forced use to disable speed control. This bug was fixed in 3.1.4, so if you move up to that version, speed control is re-enabled.

Please check out this section in the 3.1.4 release notes:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/unity31/rel_note/cu314rn.htm#xtocid52

for more info on this bug and the re-enabled features in 3.1.4.

Jeff Schlesser

[adeolu_adeoye]

Thanks a lot, Jeff.

The document was an eye opener.

Regards,

Ade