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Message that Mailbox is Full

I received a message from one of our Sr. V.P.s that he received a message from his voice mail that it was full, but he only had 18 messages and we do not have size limitations in Exchange. We have a backup run of Exchange around the time that he was accessing it. Any Ideas?<br><br>


Re: Message that Mailbox is Full

When we go to access you mailbox (and again when you go to create a new message) we ask Exchange if either of the mailbox limits are reached (almost full and full). If the return code coming back indicates they have been, we either warn you to clear out your mailbox or don’t let you send a message out depending on which level you’re at.

If you guys have no limits set on the mailbox in question, I’m not real sure why we’d be getting one of those return codes back. I can’t say if Exchange were in “backup mode” if they would falsely send back an error code like that… I tried this on my box using Backup Exec and I’m able to send and receive voice mails fine while the backup is in progress so I’m a little skeptical that has anything to do with it… I just can’t rule it out, however.

I’ll poke around tech net and see if anything pops up.

Jeff Lindborg
Unity Product Architect
Active Voice

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