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MGCP Call Timeout

droessler
Level 1
Level 1

VM's and calls, either get cutoff at 30 seconds (in the case of leaving voicemails) or go to fast busy when put on mute for 30 seconds (in the case of active calls).

Is this due to some sort of MGCP timer? Please adivse...

We are running ICS7750 ver2 with CM3.1.2c and Unity unified messaging.

1 Reply 1

p.krane
Level 3
Level 3

You're probably looking for "no mgcp timer receive-rtcp" an optional command that according to http://www.cisco.com/univercd/cc/td/doc/product/voice/ics7750/cnfgnote/7750mgcp.htm prevents a timeout, which results in the disconnecting of a call, from occurring after a 30-second period of silence in one direction of the call. (This can happen during long voice mails, for example.)