Customer wants to migrate Unity (VM only) version 3.1.3 from Dell Server to ICS-7750 on a SPE-310 blade. Will the same CD's that customer purchased load on an SPE-310? Will the installation be similar to the previous installation procedure used to build the Dell Server? Will the same dongle and License Key Code work? Will the installation be supported by TAC after the migration?
Credit goes to Kevin McMullens for answering my question:
Yes, you can migrate your Unity VM version 3.1(3) from your Dell Server to the ICS 7750. We used a subset of the original Unity 3.1(3) CDs for our ICS Unity 3.1(3) product. Basically, we removed the OS CDs, since the ICS 7750 has it's own SPE Win2k CD. We also removed the final CD from the set, I believe, which contained Dialogic drivers which we don't need on the ICS 7750. Otherwise, the CD's are the same. If you'll go to the http://www.cisco.com/univercd/cc/td/doc/product/voice/ics/icsapps/icsunity/index.htm web page, you'll find the pdf file for the Cisco Unity Voice Messaging 3.1(3) for the ICS 7750 doc. That should take you through the reinstallation. If you're migrating data, you'll need to use the DiRT utility to back up the voice messages and then reload them on the SPE after you've done a fresh install of Unity on the SPE.
Your dongle should work as is, however, it would be good to update the information in the dongle database to reflect that it's now running on an SPE.
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