mobility and unity

[marta.ferreyra]

I have configured mobility in call manager 3.3. The users logging to do nationat and international calls.They have the same line number in the device profile and in the telephone line.THe device profile line number is in different partition from telephone line partition.

All work fine but if the users have un message when they are unlogged, the light is turned on,but if they loggin the light don´t turn on.

Anybody had the same problem?

TIA

Marta

[wdrootz]

I think this is normal, since the lights indicate that there is a message when they are not logged, however when they log in the light goes off. However if you think this is not normal, you can check for bugs related to the same.

[paul.harrison]

Marta,

Your problem is you have configured your partitions and search spaces incorrectly.

You have assigned the line into a partition that the Unity server can not call to light the message waiting light.

Configure up a search space which includes both partitions that the lines are assigned to. Then assign this search spacxe to all the unity ports.

this will allow Unity to light the lights.

Paul