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New Member

Modifying just the Description Field

Hey, we need to modify 1300 description fields for our phones. Each one has it's own unique description. I would like to use the bat import, but I do not see a Update Phone tab, only insert phone. I checked the bat utility page, and there is an update phones section, but it would update all 1300 phones to the same description not to a unique description. Is there an easy way to do this?

2 REPLIES
Blue

Re: Modifying just the Description Field

first things first...

if you don't see an Update Phones option, check your version of BAT and upgrade if you can. (what version of CCM? i use BAT 5.14 with CCM 4.13)

using BAT you will be setting all descriptions to one setting unless you configure a BAT script for each of the 1300 phones so you can put a different description to each phone. (very time consuming this way; not very admin friendly put definitely possible)

perhaps you can use another approach such as a mass edit of the database that holds this information. (of course this requires knowledgable scripting and database manipulation)

New Member

Re: Modifying just the Description Field

In the CallManager 5.0(4) there is no way to update phones or lines - for ex. Display field, to a value stored in a file (table)? Or do you know any? The Update Phones option allows only device selection according to a "custom file", but the changed fields are set to the same value for all selected phones? Or is there some trick available?

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