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MOH Application Error

My application log is filling up with the following 'INFORMATION' message. Anyone seen this before, regarding regarding the MOH service. If so, any solutions?

Information:SDIControlLayer::SDIConytrolLayer[]-host name or op = 10.60.61.198,DBL [3.1[0.65]].

Thanks

2 REPLIES
Silver

Re: MOH Application Error

As explained this URL, the SDI/SDL traces are meant to help the Cisco engineers for troubleshooting. The End users are not expected to understand these logs.

http://www.cisco.com/warp/public/788/ccm301_troubleshooting.pdf

Only TAC or anyone who experienced this problem already can help you in this case

Cisco Employee

Re: MOH Application Error

Hello,

Although these are informational messages, they are usually caused by the MOH server not being able to register with the CM. I have a few questions:

1. Version of CM?

2. How many servers in the cluster?

3. On which server are you seeing these logs, and how often?

4. On the server where you're seeing these msg, is "Cisco IP Voice Streaming App" configured as a window's service (Start -> Administrative Tools -> Services) as well as a Service Parameter in the Call Manager (Service -> Service Parameters)?

5. On you MOH server configuration page, is Device Pool configured correctly so that it will registere with the right CM?

Thanks,

-ben

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