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Community Member

MOH back to beeps

Hi there. Is there a *proper* way for me to revert my call manager system that I just upgraded to 3.2 to revert back to using Beeps instead of a Music on Hold server? I know that if I delete the source file for a specified MOH selection, it resorts to the beeps, but I'm looking for a system-wide setting to PROPERLY turn MOH off... I think I looked, and where I looked, the things that should have worked didn't...

Thanks,

-JDN

3 REPLIES
Cisco Employee

Re: MOH back to beeps

I did this on my 3.1(3a) box and all you need to do is set the run flag to false for all the MOH servers in the cluster. This should work the same on 3.2(1). Note is says these changes won't take effect until the device idle i.e. not stream MOH.

Thank you,

-Mckee

Community Member

Re: MOH back to beeps

Where does the run flag need to be set? Not sure what setting you are talking about

Cisco Employee

Re: MOH back to beeps

If you go to service -> media resource -> music on hold server. Then click on your moh servers. Set the run flag to false for all the moh servers. This will set it back to the beeps.

Hope this helps,

-Mckee

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