Hoping if anyone has experienced the following problem:
When users are put on hold they hear the MoH music, however the audio stream is choppy and sounds like a broken record.
I found a similar problem/bug with CCM -"CSCdw08442: Music on Hold live audio source skips like a broken record." , however I cannot find any documentation refering to this as a bug/problem on CCME.
My understanding is that this is caused by a buffer issue i.e. the input buffer overrun or full. My audio stream is local on the CCME platform, is there a way to restart the audio stream without reloading the whole platform?
I am running CCME version 3.3. The MoH telephony service configuration is:
load 7960-7940 P00305000600
load 7914 S00103020002
load ATA ATA030100SCCP040211A
load 7970 TERM70.6-0-3SR1S
timeouts interdigit 6
timeouts ringing 18
sdspfarm units 1
sdspfarm transcode sessions 5
sdspfarm tag 1 FREM-XCODE
create cnf-files version-stamp 7960 Oct 10 2005 05:45:22
We are having the same problem, and it is strange because if you place the call on hold the music sounds like a broken record but if you try to resume the call and then place the call on hold again sometimes the music sounds perfect. It just work fine a very few times but it do.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.