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New Member

MOH Problem in CCM 3.3(2=

hello, i have the following problem. On CCM 3.3(2) I have two partitions in the first partition MOH is runing. In the second Partition MOH is not running. Kindly let me know how to solve the problem.

6 REPLIES
Bronze

Re: MOH Problem in CCM 3.3(2=

What do you mean by partition? MoH does not know/care about partitions. Are you saying that a certain group of phones do not get MoH?

New Member

Re: MOH Problem in CCM 3.3(2=

Yes exactly that is the problem.

Bronze

Re: MOH Problem in CCM 3.3(2=

Ok, what are the common characteristics of these phones? Do some other phones work? What is the difference between the ones that work and the ones that dont?

New Member

Re: MOH Problem in CCM 3.3(2=

The difference is that the Phones in different partitions and Calling search spaces. Otherwise everything is the same.

Re: MOH Problem in CCM 3.3(2=

Are they in the same device Pool?

If not do the device pools both have access to the same Media resource list?

Partitions and search spaces do not affect MOH so something else has to be different.

Paul

New Member

Re: MOH Problem in CCM 3.3(2=

Yes the Phones are in the same device pool and use the same media resource list.

Marco

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