I would do the following. Go to the System -> Device Pool. Probably you have only the Default device pool and all your devices (phones and gateway) are assigned to it. Select files for User Hold Audio Source (that a file that will be played when an ip phone user will press 'hold') and Network Hold Audio Source (ie a call is transfered) , and Media Resource Group List (so your devices know what resources to use ).Update, reset devices. If you got more than one device pool do that for all of them This way you dont have to configure devices one by one .
Again, there are no separate files for on-net and off-net users. Just User ('hold' button is presses on the ip phone)and Network (transfer).
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...