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Bronze

MOH via Windows Media Server

Has anyone interfaced CCM and Windows Media Server for MOH? Curious to know if/how it was done. Objective here is to create a random order in which wav files would be played, for parties obviously on hold, maybe for ACD queues, etc.

To my knoledge this is not possible with Cisco's MOH Service on CCM.

3 REPLIES
Silver

Re: MOH via Windows Media Server

You have to use a CallManager MCS server for an MoH server.

Community Member

Re: MOH via Windows Media Server

Check out the follwoing link for more info on MOH Servers, including limitations and server requirements.

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00800c2ef4.html#72994

HTH

D

Bronze

Re: MOH via Windows Media Server

Thanks for the link. Thats just what I'm looking for.

Larry

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