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monitor fxo lines with forwarding

Have 4 FXO for incoming/outgoing calls.

Have a receptionist that answers calls on the 4 lines and then transfers to appropriate staff.

Currently use a config like this for each of the 4 lines:

ephone-dn 19 dual-line

number 0351743847

label External 2

name External 2

call-forward noan 2050 timeout 20

trunk 0351743847 monitor-port 0/0/1

voice-port 0/0/1

connection plar opx 0351743847

Having troulbe with this call forward no answer - don't think it works.

In the end what i want is: All calls from FXO's end up on line 1 of the 7960/7914 receptionist phone. She can then forward all calls to someone else when she goes out. She can also monitor the status of the 4 lines on the 7914.

How would i do this?

1 REPLY
Silver

Re: monitor fxo lines with forwarding

That would be difficult. You can monitor ephone-dns, which means you can monitor phone extensions or park slots. You may be able to monitor ephone-dns that were trunked to FXO ports, but this would only be valid if

a) there was a 1-to-1 mapping between your FXO ports and IP phones and

b) only outbound calls from IP phones would be monitored.

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