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New Member

Monitoring CTI Port Registration

I'm looking to monitor CTI port registration status and send notifications in the event the ports (used for CER) lose registration. There doesn't appear to be a metric in the Real-Time monitor. Anyone know of a solution?

2 REPLIES

Re: Monitoring CTI Port Registration

- Go into the RTMT (Real Time Monitoring Tool)

- Go to performance/open performance monitoring

- Expand the server and select the Cisco CTI Manager

- Select DevicesOpen (which will be all CTI Ports, CTI Route Points and softphones)

- With DevicesOpen highlighted click on the alert at the top next to performance

and then click on set/alert properties.

- Now go thru the steps to setup the alert and the last screen will be enable email, make

sure that the thresholds will be under #(all the CTI Devices)

apu
New Member

Re: Monitoring CTI Port Registration

Is there a way to monitor this cluster-wide instead of on a per-server basis?

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