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New Member

MRA Cisco Expressway-E feature is not available

Hi,

 

I'm facing an issue while deploying Cisco Expressway-E for activating MRA feature is that when trying to add a Traversal Server on Expressway Edge it give me an error "Feature not currently available: to enable this feature, you must add the appropriate Option Key". I have already add the licenses key and I can see that the server show Expressway E in the header instead of Control and give me the option to add a"traversal Server" as it was not there before uploading the license. Just for the record I'm using Expressway version 8.1.1.

 

Please advise what is missing?

 

N.B: attached is a snapshot of the licenses I had uploaded

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Be sure server time is sync'd

Be sure server time is sync'd with the VMware host and you have valid NTP assignments on the edge server. You may need to assign public NTP servers. Once your time configuration is validated reach our to the Cisco licensing team for a rehost.

2 REPLIES
Cisco Employee

For some reason they say they

For some reason they say they're not valid yet, reach licensing to get correct licenses.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Be sure server time is sync'd

Be sure server time is sync'd with the VMware host and you have valid NTP assignments on the edge server. You may need to assign public NTP servers. Once your time configuration is validated reach our to the Cisco licensing team for a rehost.

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