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MSG button not working on 7910 sets

Have a strange problem…all of the 7910 sets do not dial the pilot number to the voice mail when the msg button is pressed, we use the standard template for the 7910’s… works on all of the 7960 and 7940’s…we are running CCM 3.3 and Unity 3.1.6…Any suggestions??…Thanks in advance

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Silver

Re: MSG button not working on 7910 sets

I think this has something to do with the hunt groups. If you have configured hunt groups, try removing the same and see it works.

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