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MSMWorker.exe using 100% cpu

I have a Unity 4.0.3 serer that is runnig very slow, I looked in the processes and found two instances of MSMWorker.exe. I did a search on the system for this file and found it c:\commserver\utlities\messagestoremanager. Does anyone know what this is and if i can stop it before it crashes unity?

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Cisco Employee

Re: MSMWorker.exe using 100% cpu

That's the Message Store Manager tool - you'll find it's home page with help file and training video here:

http://www.ciscounitytools.com/App_MSM.htm

Yes, you can stop it just fine - someone must have set it up to run on a schedule on your box (it wouldn't do that on it's own) - if you want to use it, be sure to snag the lattest version of the above site - we've fixed a few bugs in it since the release of 4.0(3).

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