I think of a way to do this. If you select the second line the phone will come off hook on that line. What are they trying to get around you have the caller id at the bottom of the screen. What other info are they looking for the name?
They want the phone number of the second line Before they press the button and make that line go off hook. Basically, is it worth their time to pick up the call, or is the first call more important such that they can let the second call roll to voice mail.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...