I have a customer that I am doing a design for that wants to integrate with Ad for CCM. No problem. BUT there are going to be maybe 15 sites or so that will each have their own cluster of CCMs. The AD structure that they will be integrating to is and enterprise AD. So is it possible to integrate multiple CCM clusters with the same AD, and let each cluster see the whole domain as its directory? Any help would be apprepciated.
Please be advised on the user accounts that are commonly used by applications, like the "ac" user for Attendant Console, "jtapi", "rmjtapi" user for IPCC Express etc. Since it is a single directory, you cannot have the same user id and hence you would need to create different user id's for these applications in each cluster to avoid any chances of data getting overwritten. For example, create user id "jtapi_cluster1" for cluster1, "jtapi_cluster2" for cluster2 etc.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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