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New Member

Multiple extensions

We have an employee in location A who also needs an extension in location B.

The employee would like to have inbound calls for the extension in location B to come in on a seperate line. Also, they would like to place calls from that seperate line so the caller id would come across as the location B extension.

Location A extension would still be her primary line with caller id from that location.

2 REPLIES

Re: Multiple extensions

As longs two locations are under one call manager cluster, it is do-able. Just give line-1 with number 1111 and with external mask XXX-YYY- So the number would be XXX-YYY-1111 for location A.

Line-2 with number 2222, and external mask AAA-BBB for location B. So the number would be AAA-BBB-2222.

Again, call manager has to have gateways registered to them for this to happen

HTH

New Member

Re: Multiple extensions

I tried that and it didn't work. The inbound call for Loc B just rang -- I even tried placing the extension in different partitions.

Loc A is an internal number only -- Loc B is a DID.....not sure if that matters.

When ther person picked up the Loc B line and dialed out it still used Loc A caller id.

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