Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

multiple language and mailbox prompt

We loaded both English and French in the Unity and ENglish is default. We modified one subscriber's language from ENglish to French, and we are hearing French conversation when retrive mail. But however if we try to leave message to this mailbox we still hear English Prompt. Is this how the unity designed? How can a callerwho only knows French can hear French mailbox conversation when he wants to leave message?

Thanks

1 REPLY
Cisco Employee

Re: multiple language and mailbox prompt

There are two diffrent places to set the language on a subscriber mailbox. One place set the language the subscriber hears when they log in, the other sets the language of the prompts that an outside caller hears when leaving a messages.

You set the language a subscriber hears when logging in to their mailbox under Subscriber > Conversations page.

You set the language an outside caller hears when leaving a message under Suscriber > Messages page.

110
Views
0
Helpful
1
Replies
CreatePlease to create content