Is it possible for the ICM to run several scripts on an IP IVR (CRS 3.0) using one single route point ? Because the JTAPI Trigger configuration allows only one Application to be associated to one Route Point.
And can a second IVR be activated through the same RP ?
Re: Multiple scripts with 1 Route Point possible ?
Thank you for the answer. We have just found out the right configuration : in fact the application must be defined as an "ICM Translation-Routing" for which no specific script is attached, and under the ICM menu, VRU scripts must be created and linked to the IVR scripts. This way the ICM tells the IVR which script to play for every call queued in the IVR.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...