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Cisco Employee

Multiple usernames for same mailbox

Is it possible to program two names that show up in the dial by name directory for the same mailbox? That is, for a person named Bob Doe or Robert Doe, a caller can search for either name but still be sent to the same extension and mailbox.<br><br>

1 REPLY
Anonymous
N/A

Re: Multiple usernames for same mailbox

Not currently... a mailbox can have multiple extensions but the name is pulled from the Exchange mailbox it's tied to and there can be only one of those per mailbox.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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