If I have serveral users checking one mailbox for messages, is there any report or other way to see which user checked the mailbox? This would be on a Unity Voice Mail only intergration with Call Manager.
I'm not sure how we'd know who the "Real" person was checking the messages - These folks are logging into the same mailbox using a single login and password over the phone, correct? Unity will log the name/identifier of the subscriber they identified themselves as but all users are authenticating with the same Id so I'm not real sure how we'd know to log something different.
No, your not missing anything. I pretty much figured that was the answer, but needed a second opinion. If a mailbox was configured using alternate extensions, can a user login and check the box using an alternate extension? Could that be logged?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...