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New Member

music on hold stops after first song

I have 3 audio tracks on our Call Manager and

the music on hold works great for the first song, but when it ends you get dead air. This happens when going IP phone to IP phone as well as IP phone to offnet phone.

Any Ideas?

Brent

1 REPLY
New Member

Re: music on hold stops after first song

Brent,

MOH doesn't work like a juke box. It only plays the selected MOH Audio Source, for that device pool, phone, or line (depending on what level you configured MOH).

If Audio Source 1 is selected, it will play audio source 1 only.

You can configure a MOH Audio source file to repeat it self by checking the Play Continuosly (repeat) box.

Tim Medley CCNP-Voice

Sr. Network Architect

VoIP Group

iReadyWorld

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