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New Member

Music On Hold

If there is anyway to integrate the live music system waves play to the call manager.

2 REPLIES
Silver

Re: Music On Hold

I think you cant add a live music file, but you can add music files as per the below url

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/sys_ad/3_1_2/ccmcfg/b04moh.htm#27596

New Member

Re: Music On Hold

Hi -

Yes, you can add a live audio source to music on hold, Cisco calls it a fixed audio source. You need to put a sound card in the MOH server and then connect your audio source to the sound card. See links below:

Understanding Music on Hold: http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_feature_guide_chapter09186a008011b4a3.html#1034044

See the MOH FAQ to see what sound cards are supported:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml

-Jaret

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