Hi, I would like change the defaul music on hold of my Call Manager version 4.3, and I have a wav file and I would like to use it like music on hold. In which directory of my Call Manager, I must copy this file and which is the procedure for specific the use of this file than music on hold in the Call Manager???
Hello All ,
Finding the reason codes and their explanations for CTI is a bit difficult than for CCM .
First , let see how to decode the Reason codes you see from Event logs/SDI/SDL traces for CTI events .
When you are troublesho...