Not sure if you have already resolved this ... just saw the post and wanted to respond. If you move an unread voice message to the Deleted Items folder or other folder, it turns off MWI. Sounds like MWI is still ON for this user, but the TUI doesn't pick up the voicemail message. Are you seeing any errors in Unity's application event log for this user, for example to indicate Unity doesn't have the necessary permissions to access it? If you have resolved, I would be interested in what the problem was and how you addressed it.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...