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MWI for shared line appearances

I have a situation where there is a shared line appearance for an admin assistant and for their boss. When the boss gets a voice mail the admin assistant also gets a "You have a new message" indication when in fact it's actually a new message for the boss. Is there someway to ensure that the MWI is only on for the boss and not for everyone that might have that as a shared line?

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Cisco Employee

Re: MWI for shared line appearances

I think that is working as designed right now. I personally cannot think of a way to get around this. I am not sure if there are any plans to address this in a future release or not. I think it will become a much bigger issue when customers start using the cp-7914.

Thank you,

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