This sounds like you have a partition and calling search space issue. Is 7702 the DN of a phone? Sounds like you are using an SMDI integration for your voicemail. Look under the Cisco Messaging interface service parameters (this will be on all callmanagers that have the serial cable connected to it) and you will see a Calling Search Space for MWI. This will need to be able to dial 7702. If you are using a VG248 with SMDI, you will have to make sure the ports can dial 7702 and other phones.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...