I am getting calls from users that the message light is lit and the envelope is flashing as well. I checked the Message Waiting Lamp policy and it is set only to light up when a new message is there. I checked the event log and I get a warning message as follows:
"Failed to set message waiting lamp for <user> switch 0, cluster 0, reason: SetMWIFailed with 0x80004005"
OK ... I then have the following suggestions on how I would proceed for these users:
1. From CallManager, display the user's phone. Click on the IP address hyperlink and check the bottom of the Display - Message Waiting. Note whether the MWI is ON or OFF. This is the current status of the light on the Cisco phone.
2. Check Unity status for the subscriber. Go to the subscriber's Messages display in SA. Note whether the MWI is ON or OFF. I also link to the user's inbox from Outlook - Tools - Services - Select Microsoft Exchange Server Properties, then go to the Advanced Tab and add the user's mailbox to yours. Check to see if the user validly has NEW voicemail (or email if the subscriber uses notification) in the inbox.
3. If Unity is out of synch for that user - from SA on the subscriber's Messages display you can "Refresh status" of the MWI. Doing this for one or more users does not put a load on your Unity system.
One other thing for consideration - I noticed you have 12 ports configured for MWI Dialout. You might look at the number of ports you have total, and whether or not these 12 are also performing jobs such as media master control, answering phones, etc. For example, I have 75% of my ports - 18 out of 24 just answering calls. The rest perform all duties - this configuration is monitored daily. I may revise as we bring new subscribers online - we're currently at 415 subscribers for our system.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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