I have Unity 2.46 B102 TSP 32 and CM 3.09<br>MWI stopped working. I can turn the ligh on and off by punching the code on the phone. That tells me CM settings are correct. Is MWI a function of TSP or Unity. Where can I look In to this from Unty/TSP point of view...<br><br>Sean Poure<br>NEC-Voice Engineering<br>Sr. Systems Engineer<br>714 4846275<br>
Just because you can turn on MWI from the phone does not mean all is configured correctly on the CallManager. In fact, it is possible to have MWI working correctly and you will not even be able to manually turn it on from the phone. Not to say that this is your problem, just that Calling Search Spaces and Partitions seam to confuse a lot of people.
Anyway, MWI is a combined function of Unity and the TSP. The Notifier process in Unity determines if MWI needs to be lit and then instructs the TSP to dial the MWI on or off DN to set MWI for a specific line.
Check in the SA to see if Unity thinks the lamp should be lit on a subscriber. If so, you can get a CCM trace and see if the TSP is trying to dial the on/off DNs.
Keith Chambers Unity Technical Lead Unified Voice Team, San Jose Cisco Systems firstname.lastname@example.org
Well, SA says the status on. However the user listened to the message and it is read and even deleted. I resync the MWI and the status does not change. If I want to run traces on CM which trace I should turn on for MWI...
Sean Poure NEC-Voice Engineering Sr. Systems Engineer 714 4846275
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...