Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

MWI probelm in Unity 2.4.6(161) TSP 7.0 with CM 3.1(4b)

We have about 700 unity subscribers and for few of them the MWI is not showing up, only the envelope will show up next to the extension.

When the new message arrives nothing shows up (envelope or MWI), I have to manually refresh the Message Waiting Indicators (MWIs) button in Unity to show the Envelope next to the extension, but no MWI will show up.

This is happenning for few users and the configuration of those users are same as the rest of the users in Unity and CM.

Reboot didn't help...

Any help would be appreciated.

Thanks,

-Zulfi

2 REPLIES
Cisco Employee

Re: MWI probelm in Unity 2.4.6(161) TSP 7.0 with CM 3.1(4b)

For the users that are not working, are they on a different Exchange server than the ones that are working?

New Member

Re: MWI probelm in Unity 2.4.6(161) TSP 7.0 with CM 3.1(4b)

I got this problem resolved, It was a problem with partition the line 1 and 2 were in CM.

Thanks,

109
Views
0
Helpful
2
Replies