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MWI slow / Has failure

MWI is slow in lighting up and lighting off with Unity 3.1.3 and Exch 5.5....a trace file for exch. monitor and the notifier has this message in it about a failure...any ideas? Thanks

10:26:18:359 (AvMiu_MC,683,MiuGeneral,0) [Thread 0x00000E68] [Port 16] Method CAvTSPAbstraction::Selsius_SetMWI() had a Failure (DESCRIPTION: HardFailure from lineDevSpecific).

10:26:18:360 (AvMiu_MC,686,MiuGeneral,0) [Thread 0x00000E68] [Port 16] Method CAvTSPAbstraction::Selsius_SetMWI() had a Failure (DETAILS:

Manish

2 REPLIES
New Member

Re: MWI slow / Has failure

Here is the complete message..

10:26:18:359 (AvMiu_MC,683,MiuGeneral,0) [Thread 0x00000E68] [Port 16] Method CAvTSPAbstraction::Selsius_SetMWI() had a Failure (DESCRIPTION: HardFailure from lineDevSpecific).

10:26:18:360 (AvMiu_MC,686,MiuGeneral,0) [Thread 0x00000E68] [Port 16] Method CAvTSPAbstraction::Selsius_SetMWI() had a Failure (DETAILS: DestAddress: 86033 Messages: 0 State: OFF ErrorCode: 0x80000048).

Cisco Employee

Re: MWI slow / Has failure

0x80000048 is a generic TAPI failure code when a TAPI client (the MIU) makes a call to a TSP (AvSkinny) and the TSP returns failure. To know why the TSP returned failure, we'd have to take a look at skinny traces. Could you post an example of that failure (no need to set keepalive traces) and include the TSP version?

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