Re: MWI still ON after retrieving the voice mail from an externa
I have not used Unity 3.0 and so I do not know if this is a bug or not. CIsco recommends that you use the latest software releases and patches as much as possible to ensure that bugs are limited to a minimum. You can check out issues concerning this on Cisco'c website. It should be in the release notes for the different versions of Unity.
You could also try to solve this by scheduling a "resync" to occur at a specific time everyday to ensure that all MWIs are updated. For an imediate solution, you can refresh the MWI for the particular subscriber. This is done from the SA interface (For scheduling, check under the switch menu).
There is also a detailed troubleshooting guide for MWIs on the cisco website. I can not recall the actual URL but a search should reveal the document.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...