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MWI works when Call Mgr sub is up, not working when failed over to Pub

gregsmi
Level 1
Level 1

I think this might be an issue with the TSP setup and the failover Call Manager IP address that is inserted during config, any suggestions?

2 Replies 2

adeolu_adeoye
Level 1
Level 1

Hi,

At this point, it seems like you may have a good grip on the situation. First things first, make sure that all the configs match (publisher and subscriber): CCM-Unity TSP, Voice mail ports, everything. You can also test through control panel under telephony to make sure that the TSP is working porperly.

Check out the following link:

http://www.cisco.com/warp/public/788/AVVID/mess_not_ts.html

There are also many other links. A search on the CIsco website for MWI should reveal a lot more info.

Yeah, I think that service parameters like MWI DNs are not replicated b/w pub and sub. They have to entered on both.