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Name Dispaly Station to Station????

CCM 4.2.1?Internal calls from station to station does not seem to be working. All line configurations have a Name in the display. So when John Jones x5554 calls Bob Smith at x5556 the names do not appear?.What do you think? Thanks in Advance!!

3 REPLIES

Re: Name Dispaly Station to Station????

Does the call from 5554 to 5556 ever hit a translation pattern or route pattern? It's possible for the calling/connected name presentation to be restricted at this level.

Brandon

New Member

Re: Name Dispaly Station to Station????

never hit a translation pattern, it is just one local station calling another

Re: Name Dispaly Station to Station????

Do you see the extension for caller ID or nothing at all? Do you have a name configured for the field labeled "Display (Internal Caller ID)" in DN configuration?

Brandon

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