I would like to modify the icd sript to allow the caller to opt out of the queue(at any time) and leave a message. The leaving the message part seems to work fine, but I just can't figure out how to listen for and capture DTMF tones during the "output" and "QueueDelay" steps. Can I do it with an ExtendedOutput?
You should use the Parse Input to filter the digits entered or you can use the menu option and create an option for your customer entered digits , when the necessary digits are received you can Redirect the call to voicemail .
Has anyone made this work. I am able to get it to work when I unhold to play a message by creating a menu but I cannot figure out how to give the user option to "0" out when on hold playing music. If someone has a sample script I could look at that would be helpful.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...