I wrote an XML script and I want to associated it with the phone services button. I went to device/device settings/ phone services and created the object there but when i go to a phone and try to associate it under surl button I cannot find my script. What Im I doing wrong. I am using call manager 8.5 the phone is a cisco 7945. Any help is greatly appreciated. Thank you
Maybe the subnet where your IP-Phone is in can`t reach the Service URL address (port 80).
Or you are using a firewall that is blocking the communication between IP-Phone and Callmanager.
Browse the URL in question with Microsoft Internet Explorer or download and verify with another web browser, or use a logged telnet session to verify that the desired HTTP headers are returned (Telnet to the server on port 80; then, enter get /path/page).
Let me know the complete path of the service configured on the Callmanager.
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I`m not expert in XML app, but looks like that your service url (http://10.100.20.113/ccmuser) does not match with your XML application location.
Ensure that your server where is running the XML application is running the IIS service.
A URL constitutes the core of each service. When a service is chosen from the menu, the URL gets requested via HTTP, and a server somewhere provides the content. The Service URL field shows this URL entry. For the services to be available, the phones in the Cisco Unified CallManager cluster must have network connectivity to the server.
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