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need some help.

I have an IPCC lab, have completed the following configuration.IP IVR - workingIP phone - 5 workingICM - ongoingI am using catalyst 4224 as a gateway and I used 2 ISDN Bri cards (4 ports) connected to the catalyst module.internal IP phones can now call each other, I used 2xxx for the extension number. The IP IVR is also working with 4000 as the CTI route point and having 2 CTI route port (4001 and 4002).Here's my problem, please teach me how to configure both the CCM and my access gateway to use the ISDN line for both accepting and placing a call. I want "9" as the access code on calling outside.I really dont know where to start... please do consider my ignorance as I am a newbie on this matter. I would appreciate if you could send me a sample configuration on both the switch, CCM and IP/IVR side.looking forward for you immediate response.Thanks and Best Regards,dennis


Re: need some help.

Often times complex configuration issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit and to open a case with one of our TAC engineers, visit

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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