Solved: Need to change the Softkey template on a few hundred phones....help!

rimon.vallavanatt · ‎08-26-2003

Is there any way to change the softkey template on multiple phones? I did not see it in the BAT tool.

Thanks,

Rimon

david.lawrence · ‎08-27-2003

Were using 3.3(2) and I can't see this option in BAT.

However, you could use BAT to configure device pools for each group of phones and then change the softkey template for that device pool. Then reset the phones in that device pool to have the template activated for that pool.

HTH

D

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azam_anwar · ‎08-27-2003

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azam_anwar · ‎08-27-2003

Are you running 3.3, as i'm sure this option is only available from this version onwards?

david.lawrence · ‎08-27-2003

Were using 3.3(2) and I can't see this option in BAT.

However, you could use BAT to configure device pools for each group of phones and then change the softkey template for that device pool. Then reset the phones in that device pool to have the template activated for that pool.

HTH

D

rimon.vallavanatt · ‎08-28-2003

Yes! Thank you! This will help me out wuite a bit. Now I have another question, what will happen to 7912s in this group since they do not support the softkey templates. Will they simply not be changed or will this cause some unwanted side effects?

Thanks again David!

david.lawrence · ‎08-28-2003

Not 100% sure as we don't use the 7912's, but I will test one tomorrow if I can get hold of one.

However, when we enabled Call Back we changed all phones in several device pools that contained 7910, 7940 and 7960 phones. Didn't seem to affect the 7910's which don't support the Call Back feature.

HTH

D