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New Member

Network Outage on IP Phone 7960!

Hi,

I was talking to my co-worker between two 7960 IP Phones. We are in the same cluster and use CCM 3.09 and g.729 codce.

Suddenly, I couldn't hear his voice and there is "Network Outage" on the 7960's screen. What is that mean for "Network Outage"??

Ken

  • Other Collaboration Voice and Video Subjects
3 REPLIES
Bronze

Re: Network Outage on IP Phone 7960!

It means your network exceeded the bandwidth available to complete the call. Check your physical topology and implement QoS tools.

New Member

Re: Network Outage on IP Phone 7960!

Hi Beth

Sorry to bother u again. What kind of QoS tool I cam implement???

Ken

Bronze

Re: Network Outage on IP Phone 7960!

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