Network Outage on IP Phone 7960!

[kennethh]

Hi,

I was talking to my co-worker between two 7960 IP Phones. We are in the same cluster and use CCM 3.09 and g.729 codce.

Suddenly, I couldn't hear his voice and there is "Network Outage" on the 7960's screen. What is that mean for "Network Outage"??

Ken

[beth-martin]

It means your network exceeded the bandwidth available to complete the call. Check your physical topology and implement QoS tools.

[kennethh]

Hi Beth

Sorry to bother u again. What kind of QoS tool I cam implement???

Ken

[beth-martin]

You should start here:

http://www.cisco.com/warp/public/732/Tech/quality.shtml

http://www.cisco.com/warp/public/cc/pd/nemnsw/cap/tech/caqos_wp.htm