Ive added a new utility to the tools page some folks may be interested in. The AudioText viewer is a tool that you can use to quickly navigate your directory information and see how it all connects together in a tree view.<br><br>I got lots of requests for a tool along these lines head out to the web page below and give it a look. <br><br>Suggestions for enhancements and other utilities welcome.<br><br><br>Jeff Lindborg<br>Unity Product Architect<br>Active Voice<br>email@example.com<br><A HREF="http://members.home.net/jlindborg" target="_new">http://members.home.net/jlindborg</A>
I do plan to revisit the ATViewer application again if enough folks are using it. Currently Im working on a full export/import for all Unity objects and settings (the number one request I got by far). This is a long and tedious process, however (there is a LOT of data in Unity), so I wont be done with that till after Christmas at the soonest.
After that I could come back to this. Ill tell you what I have on my office white board at home for this and you can tell me if it paints your wagon.
1. Add ability to export greetings for call handlers/subscribers such that you can play them in the display interface. This way you can check to see if the one key links youre looking at are correct compared with what the caller is being told. This will be optional since itll slow the export process down quite a bit and, of course, make the resulting database file much larger.
2. Add the after message actions to the tree view along with the one key routing rules. This will give you a fuller view of the call flow callers experience.
3. In addition to being able to export the tree view showing the links between the handlers, subscribers and the like, add an export function that shows the details for each call handler. Include the owner/recipient, all the one key links, which greetings are active, what schedule its associated with etc this way a user can dump out all the info they would need to rebuild an audio text application if necessary or keep a hard copy back at their office for reference or whatever.
4. Add ability to change one key actions for call handlers and subscribers. I wasnt planning on letting any other data items be editable here, just the links themselves. You could assign them to do anything you can in the SA. This would have to be done in local attached mode, you couldnt do this off line and then apply the changes.
5. Let users add new call handlers via this interface. I wasnt planning on allowing you to add subscribers (which are much trickier from a security and consistency standpoint) or interview handlers. Not every property for the handlers would be editable in this interface, but youd get what you need to build the audio text trees quickly and easily.
Thats about all I had planned for this guy moving forward. Of course Im always open to suggestions
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