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New e-Mail Messages Won't Play

admin_2
Level 3
Level 3

‎10-05-2001 07:10 AM - edited ‎03-12-2019 12:48 PM

Unity tells me "You still have 2 new messages, which are e- mails" though I can't read them. My Account is set up for Text-To-Speech. Any reason this would occur?<br><br>Brian Carscadden<br>SE Manager/Sr. System Engineer<br>CCNA, CCDA, CIPT, MCP<br>TransNet Corporation<br>908 253-0500

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Anil Verma
Level 5
Level 5

‎10-08-2001 11:27 AM

Can you see these messages from outlook? Is there anything odd about them?
Some possible things happening -
1) They are in a language that TTS was not installed in.
2) They are messages marked in the future. Sometimes changing the date time settings on Unity makes this happen. Unity is not able to read messages in the future. We are working on resolving this one.

Anil Verma
Cisco Systems
anilve@cisco.com

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