08-20-2001 12:18 AM - edited 03-12-2019 12:17 PM
I am having problems with the web server and first voicemail port after I upgraded to 2.46.135. The web service keeps stopping with no events in the event log. The first voicemail port will not roll to the second voicemail port, callers get a busy signal on the second call. If I send callers to the second voicemail port everything rolls fine. Any suggestions?<br><br>
08-20-2001 12:18 AM
Not sure about the IIS problems...
Sounds like you have a CallManager configuration issue. Do you have CFNA and CFB defined on the Unity ports?
Keith
Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com
08-20-2001 12:18 AM
Are there any errors in the event logs about the IIs services shutting down?
08-20-2001 12:19 AM
Yes call forwarding is configured correctly, and No there are no event errors.
08-21-2001 09:44 AM
What version of code are you running on the CallManager? Is it 3.1?
Keith
Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com
09-12-2001 07:02 AM
I had this problem when installing 2.46.135 on CCM 1.11. Resolved by deleting the Cisco voicemail ports and then re-adding them (second time round I added the ports manually rather than with the U-One wizard.)
Try this:
Delete the ports
Restart call manager(s)
add ports one by one testing as you go along
Once you are happy that 3 or 4 ports are working as they should add the rest then test.
jim
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