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Community Member

New Problems 2.46.135

I am having problems with the web server and first voicemail port after I upgraded to 2.46.135. The web service keeps stopping with no events in the event log. The first voicemail port will not roll to the second voicemail port, callers get a busy signal on the second call. If I send callers to the second voicemail port everything rolls fine. Any suggestions?<br><br>

5 REPLIES
Gold

Re: New Problems 2.46.135

Not sure about the IIS problems...

Sounds like you have a CallManager configuration issue. Do you have CFNA and CFB defined on the Unity ports?

Keith


Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

Community Member

Re: New Problems 2.46.135

Are there any errors in the event logs about the IIs services shutting down?

Community Member

Re: New Problems 2.46.135

Yes call forwarding is configured correctly, and No there are no event errors.

Gold

Re: New Problems 2.46.135

What version of code are you running on the CallManager? Is it 3.1?

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

Anonymous
N/A

Re: New Problems 2.46.135

I had this problem when installing 2.46.135 on CCM 1.11. Resolved by deleting the Cisco voicemail ports and then re-adding them (second time round I added the ports manually rather than with the U-One wizard.)

Try this:

Delete the ports
Restart call manager(s)
add ports one by one testing as you go along
Once you are happy that 3 or 4 ports are working as they should add the rest then test.

jim


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